At The IT Genius, accessible from https://theitgenius.co.uk/, your privacy is one of our main priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.

By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you when you:

  • Visit or browse our website
  • Fill out a contact or quote request form.
  • Subscribe to our newsletter or marketing communications.
  • Engage our services (e.g., web development, IT support).

Types of Data We Collect:

  • Personal Information: Name, email address, phone number, business details, and service preferences.
  • Technical Data: IP address, browser type, device information, operating system, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience, track website usage, and for analytics.

2. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain our services
  • Communicate with you regarding inquiries, projects, or support
  • Send marketing emails (only with your consent)
  • Improve website performance, user experience, and service delivery
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or trade your personal data. We may share your information with trusted third parties, including:

  • Service providers or contractors working on our behalf
  • Legal authorities, when required by law
  • Analytics and marketing platforms (e.g., Google Analytics, Meta Ads) for performance tracking.
  • All third parties are obligated to keep your information secure and use it only for specified purposes.

4. Cookies and Tracking

We use cookies to:

  • Understand how visitors interact with our website
  • Personalize your experience
  • Improve website speed and functionality

You can choose to disable cookies via your browser settings. Please note this may affect site functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (UK GDPR)

If you’re a UK or EU resident, you have the right to:

  • Access the data we hold about you
  • Request corrections or deletion
  • Object to or restrict certain types of data processing
  • Withdraw consent at any time

To exercise your rights, please contact us at: info@theitgenius.co.uk

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the revised “Effective Date.” We recommend reviewing this page regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@theitgenius.co.uk